Choose where the recording should be saved
Use the Record button in live view to save a video on this computer. To let the camera record while the PC is off, configure its memory-card recording instead.
| Recording type | What needs to keep running | Where to find it |
|---|---|---|
| PC recording | The PC, client and camera connection. | File Management → Video. |
| Camera memory-card recording | The camera, with a detected card and recording enabled. | Home → Replay. |
| Cloud recording | The camera and its applicable cloud service. | Cloud service → Cloud storage. |
For existing video, use the guide to finding and playing recordings.
Record live video on your computer
Open the camera in Home → Preview and select its live tile. If you have not connected it yet, follow the Windows installation and camera connection guide.
The Record icon sits next to Screenshot. Use it when you want to save part of the live stream, such as the time around an event you are currently watching. Keep the PC awake and connected until the recording has finished.
- Select the live camera tile and click Record to begin.
- Keep the stream open for the part you want to save.
- Click Record again to request a stop. If a save confirmation appears, choose Confirm to stop recording and save the file.
Pay attention to the confirmation window when stopping a recorded stream. The prompt During recording, stop recording and save? still needs a response. Choose Confirm to finish the recording; Cancel leaves it running. Wait for the prompt to close before exiting the client.
Take a screenshot
Open Preview, select the live camera tile and click Screenshot, the landscape-picture icon near the left end of the bottom toolbar. To find the saved image, open the folder icon on the far-left toolbar and choose Image.
If you prefer to work with the file in Windows, open client settings and find Image storage path. Open folder takes you to the destination in File Explorer, and Change lets you choose a different destination for future screenshots.
Choose where the PC saves videos and images
Open the hexagon settings icon on the far-left toolbar.
Find Video storage path for PC recordings and Image storage path for screenshots. Click Change beside the relevant path, select a folder and check that the destination is correct. Open folder opens that location in Windows File Explorer.
The usual folders are Documents\V380\Record and Documents\V380\Screenshot. Choose a destination with enough free space, and keep an external drive connected if you use one. A path change sets the location for future files; copy existing files separately when you want them moved elsewhere.
Understand loop recording and available space
For longer PC recording sessions, scroll to Loop recording and review Enable loop recording. Its help icon explains that, when remaining storage is less than 1 GB, new recordings automatically overwrite the earliest recorded videos while loop recording is enabled.
Copy important videos to another folder or drive before older files are replaced. This is a PC client storage setting; camera memory-card recordings and cloud recordings are held elsewhere. Loop recording also cannot compensate for a disconnected or unavailable destination.
Keep the PC client running during recording
Under Action of closing the main panel, choose Minimized to system tray if closing the main window should leave the client running. Use its icon in the Windows notification area to bring the window back. Choose Close the V380 client if the main-window X should exit the application.
Finish and save active PC recordings before exiting or shutting down Windows. A client left in the system tray still needs an awake computer and a working camera connection to keep receiving video; minimizing it does not prevent the PC from sleeping.
Set up camera memory-card recording
For video saved by the camera itself, configure memory-card recording in Device details. This is the route to use when you want the camera to keep recording independently of whether the PC is currently watching its live view.
Right-click the camera in the Home list and choose Device details. Check Remaining disk space/Disk space size before selecting a recording mode. If the page says No memory card detected, the camera must detect a suitable, correctly installed card before it can save card recordings.
Under Record setting, choose Automatic recording(24-hour recording) for continuous recording while the camera is operating. Choose Alarm record when you want recording in response to alarm events. For event recording, also configure the detection type and alarm period in the motion detection and alarm guide.
Select Record audio if you want sound included and the camera supports it. This option concerns camera recordings; the speaker icon in live view only controls what you hear on the PC. After choosing the options you need, click Save at the top-right, then use Return to leave the page.
The Format control erases and prepares the camera memory card. Copy any recordings you need before using it. It remains unavailable when no card is detected, so check the card installation and compatibility first if the storage status is missing.
Common questions
Does PC recording continue when Windows sleeps?
The client needs an awake computer and a working camera connection to receive video. Minimizing the client to the system tray does not prevent Windows from sleeping.
Why did an older recording disappear?
Check whether PC loop recording is enabled. The client’s help text says it overwrites the earliest recordings when remaining storage falls below 1 GB. Keep important videos in a separate folder or drive.
Where do I play the video I just saved?
Open the folder icon on the far-left toolbar and choose Video. For the full steps and the other storage locations, see how to view recordings on PC.
How do I record motion events on the memory card?
The camera needs a detected memory card, Alarm record and the appropriate detection settings. Follow the motion detection and alarm schedule guide.
Next guide
Find & play your recordings