V380 Pro For PC User ManualGuide 1 of 5

How to Install V380 Pro on Windows and Add Your Camera

Install the Windows desktop client, sign in and choose the connection method that matches your camera. This walkthrough shows the English installer, device-ID entry, password setup and LAN search.

9 min read · Windows desktop client · English interface screenshots · Updated

Before you begin

  • Use a Windows computer where you have permission to install applications.
  • Allow at least 117.3 MB of free space for the application files shown in this installer.
  • Power on the camera, connect it to the network and check live video in the phone app first.
  • Keep your app-account login, camera device ID and camera device password ready. The account, device and Wi-Fi passwords serve different purposes.

This guide follows the English Windows desktop client and installer shown in the screenshots. The desktop application is named V380 and is used with V380 and V380 Pro cameras. Menu availability can depend on the camera.

Download and install the Windows client

1Download the Installer

  1. Open the V380 PRO for PC download page.
  2. Select Windows and save the V380 PRO installer.

Open the V380 PRO for PC download page

Choose Windows on the V380 PRO for PC download page.

2Open the Installer

  1. Find the downloaded V380 PRO installer in your Downloads folder or the location where you saved it.
  2. Double-click the file to start setup.
The installer is saved on the Windows desktop in this example.

3Allow Windows Permission

  1. If User Account Control appears, check that it is for the V380 PRO installer you opened.
  2. Select Yes if you recognize and trust the source of the installer.
The English Windows permission prompt.

This installer displays Publisher: Unknown. If you do not trust the source, select No.

4Choose the Installation Folder

  1. At Select Destination Location, keep C:\Program Files (x86)\V380, or select Browse to choose another folder.
  2. Select Next.
The default installation folder.

Setup requires at least 117.3 MB of free space for the application files.

5Create a Desktop Shortcut

  1. Leave Create a desktop shortcut checked if you want a shortcut on your desktop.
  2. Select Next.
The desktop shortcut option is selected.

6Start Installation

  1. Check the destination folder and shortcut option on Ready to Install.
  2. Select Install to begin, or Back to change a setting.
Review the settings before selecting Install.

7Wait for Installation

  1. Keep the setup window open while the progress bar advances.
  2. Wait until the completion screen appears.
Application files are being extracted.

8Open V380 PRO for PC

  1. Leave Launch V380 checked on the completion screen.
  2. Select Finish to close setup and open the client.
Select Finish with Launch V380 checked.

To open it later, double-click the V380 desktop shortcut.

Sign in with your V380 Pro account

  1. Use the same account as the V380 PRO mobile app.
  2. Choose Scan login, Email login, or Mobile login, according to how you normally sign in.
  3. Complete the selected login method.
The arrow points to Mobile login. Scan login and Email login are also available. The QR code is hidden.

Your account password and the camera device password are separate passwords.

Choose how to connect your camera

Choose the method that matches your camera. The camera must already be online; adding its device ID does not configure its Wi-Fi.

Your situationConnection method
The camera is already in your phone app.Sign in with the same account and open it from the device list.
You know the online camera’s device ID and password.Use Manually add by device ID.
The camera and computer share a local network.Use LAN search addition. This example uses an Ethernet-connected camera.

Open cameras already added on your phone

  1. If the camera is already in your V380 PRO mobile app, sign in to the same account on the PC.
  2. Look in the device list on the left of the Home screen.
  3. Double-click the camera to open its preview.
The full application window. Arrow 1 points to the camera in the list on the left.

Keep the camera online. If it is missing, check that both apps use the same account. To add it directly on the PC, follow the next section.

Add a camera by device ID

1Open Add Device

  1. Open the Home screen using the house icon on the left toolbar.
  2. Find + Add Device at the bottom of the camera list, near the lower-left corner of the window.
  3. Click + Add Device. The orange arrow marked 1 points to the button.
The full application window. Arrow 1 points to Add Device at the bottom-left.

2Choose Manual Addition

  1. The Add Device window opens with two tabs at the top.
  2. Click Manually add by device ID, the right-hand tab marked 2.
  3. The device ID, username and device password fields appear below.
The Add Device dialog inside the full application window. Arrow 2 points to the manual addition tab.

For this method, the camera must already be powered on and connected to the internet. Entering an ID does not configure Wi-Fi for an offline camera.

3Enter the Camera ID and Password

  • 1 Device ID: enter the ID from the label on the bottom or back of the camera.
  • 2 Username: keep admin unless the camera username has been changed.
  • 3 Device password: enter the camera password. Leave it blank only if no device password has been set.
  • 4 Add button: click the blue Add manully button, then close the dialog and check the camera list.
The full application window with fields 1 to 3 marked. Arrow 4 points to Add manully. The device ID is hidden.

If the camera has no device password, leave the field blank when adding it. If the client asks you to set a password, follow the camera password setup steps below.

Set or change the camera device password

Open Camera Password Settings

  • 1 Open the camera: double-click its entry in the device list on the left.
  • If the preview says Device does not have a password!, look beside that message in the middle of the preview area.
  • 2 Set password: click the blue Set password link marked 2.
Arrow 1 points to the camera; arrow 2 points to Set password. The full software window remains visible.

If the camera already has a device password, use that password when requested.

Create the Camera Password

Open the Password Form

  1. The Password security setting notice explains that no device password is set.
  2. Click the blue Set password button in the bottom-right corner of this notice.
The security notice in the full application window. Arrow 1 points to Set password.

Set and Confirm the Password

Password requirements

  • Length: 8 to 40 characters.
  • Character mix: use at least three of these four types: uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and standard keyboard symbols (half-width symbols, such as !, @ or #).
  • 1 Username: keep admin unless you use a different camera username.
  • 2 New password: enter a password that meets the requirements above.
  • 3 Repeat password: enter the same new password in the second password field.
  • 4 Confirm: click Confirm to save the device password.
Enter the username, new password and repeated password in fields 1 to 3. Arrow 4 points to Confirm.

After setting the password, you can start using the camera in V380 PRO for PC.

Change an existing camera password

A camera device password and a V380 PRO account password serve different purposes. The account password signs you in to the phone app or PC client. The device password authorizes access to an individual camera. To change the latter, open Device details → Modify device password.

Keep the correct camera user name, normally admin, and enter the original device password. Enter the new password in the next field, then type the same value again in the confirmation field. The eye icons let you reveal or conceal each password field while checking your entry.

Enter the original password, the new password and its confirmation before choosing Confirm.

The new password must contain 8–40 characters and combine at least 3 of these 4 types: uppercase letters, lowercase letters, numbers and half-width symbols. The form allows a camera user name of 1–10 letters and digits; keep the existing user name unless you intend to change the camera login.

Click Confirm when the entries are correct. Once the change is accepted, use the new password whenever a client asks for this camera password. Cancel closes the form without submitting a new value. Changing the account password from the top-right account menu does not change this device password.

Check your account and software version

Click the account avatar or account name at the top-right to open the account panel. Modify password is for the V380 PRO account login, while Log out leaves the current account so you can sign in to another. Close the panel with its X if you only wanted to check it.

The account panel contains the account-password and logout entries.

To check the PC software, return to settings and scroll to About V380. Current software version identifies the installed client, and Update detect checks for an available update. Read the result before proceeding, and finish active recordings before an update that closes or restarts the client.

Update detect is at the bottom of the client settings page, beside the installed version.

Common questions

Do I need an Android emulator?

This guide uses the Windows desktop installer. An Android emulator is not needed for that installation.

Why is a camera from my phone missing on the PC?

Check that both clients use the same V380 Pro account and that the camera is online. Clear any device-list search filter and expand its group. You can also use the device-ID or LAN methods above.

Does adding a device ID set up the camera’s Wi-Fi?

No. The camera must already have a working network connection. Use the phone app and the camera network setup guide if the camera is offline.

What can I do once the picture appears?

Start with live viewing and multiple-camera layouts, then follow PC recording or recording playback for the task you need.

Next guide

Record video & save screenshots